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SHIPPING & RETURNS

SHIPPING POLICY

We offer a variety of shipping options

1. FREE pick up from a market location or our office in KELSO, NSW.

2. FREE delivery in 2795 suburbs.

3. $8 flat rate shipping Australia wide.

4. FREE shipping on orders over $75.

Orders placed before 12pm Monday to Friday ship same day. Orders placed after that will ship the next business day.

For orders including over 250g of treats please allow 2 days for processing. 

We are unable to ship our pupcakes, however, they are available for local pick up in Bathurst or at a market location. 

RETURN & EXCHANGE POLICY

We cannot offer returns or exchanges on food, treats or any edible items due to strict health policies. 

If you have an issue with your order please send an email to thebeardedhoundau@gmail.com and we will work with you to resolve the issue. 

 

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